So if you are in a hurry, as most people understandably are, you’re more than welcome as a first step to just give us the basics, and not worry about anything that follows below. If we need more information, we will always ask. But at the same time we don’t want to waste your time having you write a very full description when we might have a solution for you if you just gave us a general overview of the issue. In general, the more information you give us, the better-we can track down and fix problems that are described fully more easily. BUT DON’T WRITE A TREATISE THE FIRST TIME Getting this information the first time often lets us respond with something useful right away, rather than having to write another email asking for further details, and then awaiting that response, all of which means that it takes longer to address the issue that is preventing you from working.ģ. Instead, tell us what you mean by “it didn’t work,” and tell us what error you got. GIVE US ENOUGH INFORMATION TO KNOW WHERE TO BEGINĭon’t just say, “when I tried installing it didn’t work,” or “I got an error message when I was trying to run the program” (that’s all that many people actually write). If we have not had recent email contact, and we don’t already know you well, please include your serial number (Help, About Nota Bene) and your “release” number (at the lower left on the same Help, About Nota Bene screen)Ģ. GIVE US THE SERIAL NUMBER AND RELEASE VERSION (Note that the numbers do not indicate some necessary sequence-they are numbered so that we can refer to them as necessary in our email responses to your emails):ġ. Please include those that are applicable. The following suggestions will help us help you more quickly and efficiently. Please email us at or call us at (718) 382-1500 WIRES is rescuing and caring for as many sick, injured and orphaned native animals as possible.Home Program Synergy Community Journey FAQ Tour Platforms Surviving animals are facing dire food and water shortages and loss of habitat. The situation for wildlife is devastating. We curate resources that use language and analysis reflecting an understanding of systemic racism, power, and privilege and are accessible on-line and free to users.”Ģ5% all pattern sales this month will be contributed to RAICES, a non-profit organization that works to defend the rights of immigrants and refugees, empower individuals, families, and communities, and advocate for liberty and justice.ġ00% sales of the Echidna Love Mittens (in perpetuity) will be contributed to WIRES, the NSW Wildlife Information, Rescue and Education Service Inc., Australia’s largest wildlife rescue organization. It offers tools, research, tips, curricula, and ideas for people who want to increase their understanding and to help those working for racial justice at every level – in systems, organizations, communities, and the culture at large. RET “is designed to support individuals and groups working to achieve racial equity. I love working with color, with texture, with intriguing fibers, and I also love experimenting and trying new techniques and continuing to learn.Īs part of my commitment to justice and to respecting the dignity of every human being, 25% of all pattern sales, every month, are designated to an organization doing this work in their community.Ģ5% all pattern sales this month will be contributed to Racial Equity Tools. The process of making is, for me, creative, life-giving, reflective, and joyful. I have been knitting and designing for myself and for friends and family for over ten years. My patterns contain a sidebar of helpful notes marked n.b.- tips, suggestions, links to helpful resources, and ideas for adapting the pattern to your particular vision. About ‘Nota Bene’- Often abbreviated as NB or n.b., the phrase is Latin for “note well” and comes from the Latin roots notāre (“to note”) and bene (“well”).
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